Sign In
Signing in to your Palace of Chance Casino account should be fast and secure. Click the sign-in link on the site, enter your registered email or username and password, then confirm any on-screen prompts. If you’ve enabled device recognition or two-step verification, follow the additional verification steps to complete the login.
What to do if you forget your password
If you can’t remember your password, use the “Forgot Password” link on the sign-in form. You’ll receive a password-reset email at your registered address — follow the link, create a new password, and sign in again. If the reset email doesn’t arrive within a few minutes, check your spam folder or contact support for help.
Common sign-in problems and quick fixes
Problems signing in usually come down to three things: wrong credentials, browser issues, or account verification. Try these quick fixes:
- Double-check email/username and password for typos, caps lock, and extra spaces.
- Clear your browser cache or try a different browser or private/incognito mode.
- Make sure cookies and JavaScript are enabled. If your account is locked for security reasons, or you still can’t sign in after trying the above, contact support for assistance.
Account verification and security steps to expect
To protect players and meet regulatory requirements, Palace of Chance may ask for identity verification after sign-in, especially before withdrawals. Typical requests include a government ID, proof of address, or a copy of the payment method used for deposits. Keeping scanned copies ready speeds the process.
Use a strong, unique password, enable any available multi-factor authentication, and don’t share account details. Palace of Chance runs on Real Time Gaming software, and the site uses standard security practices to protect player data.
Accessing bonuses and promotions after sign-in
Many Palace promotions require you to be signed in to claim or activate them. One notable welcome offer is the 200% match bonus (code W7NJF7BNRG). Key terms to know:
- Minimum deposit: $75
- Wagering: 20x (deposit + bonus)
- Eligible games: Keno and slots
- Maximum cashout: 10x the bonus
- Valid through Apr 30, 2026
Palace also runs no-deposit and other promotional offers from time to time, but their availability and expiry can change. After signing in, visit the promotions page to see active deals and full terms. For a deeper look at current promotions and general bonus rules, read our Palace of Chance Casino review.
How deposits and withdrawals affect sign-in use
You can add funds after signing in using major methods like Visa, MasterCard, American Express, JCB, Diners, Neteller, Moneybookers, Click2Pay, prepaid cards, and more. Palace accepts USD. Withdrawals may require verification and can be limited by bonus cashout caps — for deposit bonuses the maximum cashout can be 10x the bonus, and for no-deposit bonuses the cap is typically $100. Know the wagering contribution rates by game type so you don’t waste play time: slots and specialty games usually count 100%, while table games and video poker contribute less.
Sign in on mobile — play anywhere
The sign-in process on mobile mirrors desktop: tap the sign-in button, enter your credentials, and complete any verification. Palace of Chance pages are optimized for mobile play, and Real Time Gaming titles like Food Fight Slots perform well on phones and tablets. Want to learn more about Food Fight? See the full game review.
Need help? Support is available
If you run into sign-in or account problems, contact Palace support by email at support@palaceofchance.com or call USA & Canada Toll Free: 888-262-5515. Support can help with password resets, verification, account holds, and questions about promotions or payments.
Play smart and stay in control
Signing in is your gateway to real-money play — remember to gamble responsibly. Set deposit limits, use time-outs, or self-exclude if play becomes a problem. If you have questions about responsible gambling tools or need help using them, support can guide you through setup. Sign in, secure your account, check current promos, and enjoy Palace of Chance with confidence.