Cookie Policy

This Cookie Policy explains how Palace of Chance Casino uses cookies and similar technologies when you visit our website at “/cookie-policy” or browse other pages on our site. It describes what cookies are, why we use them, the types of cookies we may place, how third parties may use cookies on our site, and the choices you have to control them.

By continuing to use our site, you agree to the use of cookies as described in this policy, unless you change your cookie settings through your browser or any cookie tools we provide.

What cookies are, in plain English

Cookies are small text files saved on your device (like your computer, phone, or tablet) when you visit a website. They help the website remember things like your preferences, whether you are logged in, and how you move through pages.

Cookies can be:

• Session cookies - temporary and deleted when you close your browser
• Persistent cookies - stay on your device for a set period or until you delete them
• First-party cookies - set by our website
• Third-party cookies - set by services we use (like analytics or security providers)

We may also use similar technologies, such as pixels, tags, SDKs, or local storage, which work in comparable ways for site functionality, measurement, and security.

Why we use cookies (and why it helps you)

We use cookies to support a safer, smoother, and more personalized experience. Depending on how you use the site, cookies may help us:

• Keep the website working properly and securely
• Prevent fraud, abuse, and unauthorized access
• Remember your preferences (like language and display settings)
• Measure site performance so pages load reliably
• Understand what content players find useful, so we can improve navigation and features
• Support marketing and promotions, where permitted, so you see more relevant offers

We do not use cookies to guarantee outcomes or influence game results. Cookies are about website experience, not winning chances.

The types of cookies we may use

Different cookies do different jobs. Here is what you can expect on a typical visit.

Must-have cookies (Essential)

Essential cookies are necessary for the site to function. Without them, key features may break, such as secure browsing, form submissions, and basic page navigation. These cookies are generally always active because the site cannot run properly without them.

Examples of what essential cookies may do:

• Enable core site features and page routing
• Maintain security settings and protect against malicious traffic
• Support load balancing so the website stays stable during busy periods

If you disable essential cookies, parts of the site may not work correctly.

Smooth-experience cookies (Functional)

Functional cookies help the site remember your choices and provide enhanced features. They make your experience more convenient, but they are not strictly required for the site to load.

Examples of what functional cookies may do:

• Remember preferences you set on the site
• Store limited settings to reduce repetitive actions
• Support optional features that improve usability

If you block functional cookies, the site will still work, but you may need to reset preferences each visit.

Speed-and-reliability cookies (Performance)

Performance cookies help us understand how the site performs and how visitors interact with it. This lets us improve page speed, fix errors, and make the site easier to use.

Examples of what performance cookies may do:

• Track which pages are visited most often
• Measure load times and identify broken links
• Help us test improvements and maintain site quality

These cookies do not exist to identify you personally, but they may collect device or browser identifiers and usage patterns.

Promotion cookies (Marketing)

Marketing cookies are used to show more relevant promotions and measure campaign effectiveness. They may be set by us or by third-party partners. When permitted, they can help limit how often you see a specific ad and help measure whether a promotion led to a visit or sign-up.

Examples of what marketing cookies may do:

• Track ad performance and conversions
• Personalize promotions based on general browsing patterns
• Support retargeting, where allowed by law

If you opt out of marketing cookies, you may still see ads, but they may be less relevant.

Third-party cookies and services we may use

Some cookies may be placed by third-party services that support our website operations. These providers may process information under their own privacy policies and terms.

Common third-party categories include:

• Analytics providers (to measure traffic and improve content)
• Security and fraud-prevention services (to protect accounts and site integrity)
• Advertising and marketing partners (where permitted and based on your choices)

Third parties generally control how their cookies work, and your ability to opt out may depend on your browser settings and, in some cases, the provider’s own opt-out tools.

Your cookie choices: how to manage, disable, or delete cookies

You are in control of cookies. You can manage them in a few ways:

• Browser settings: Most browsers let you block or delete cookies, allow cookies only from specific sites, or clear cookies when you close the browser.
• Device controls: Some mobile devices provide additional privacy controls that can limit tracking.
• Private browsing modes: These may reduce stored data, but they do not always block all cookies by default.

If you delete cookies, any saved preferences may be removed, and you may have to reselect settings next time you visit.

What happens if you block cookies

Blocking cookies can change how the site behaves. Depending on what you disable, you might experience:

• Trouble staying logged in (if applicable)
• Preferences not saving
• Slower troubleshooting of site issues because analytics data is limited
• Less relevant promotions

Essential cookies are the most critical. Disabling them can cause pages or features to fail.

Consent and legal notes

Where required by applicable law, we will request your consent before placing non-essential cookies (such as performance and marketing cookies). In other cases, we may rely on legitimate interest for essential operations like security, fraud prevention, and service reliability.

You can change your cookie preferences at any time through your browser settings. If we provide a cookie preference tool on the site, you can use it to update your choices as well.

How often we update this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the website. When we make updates, we will revise the content on this page, and the latest version will apply from the time it is posted.

If you want to understand how we handle personal information more broadly, you can also review our main casino page at “/”.

Questions or privacy requests: how to contact us

If you have questions about this Cookie Policy or privacy-related requests, contact our support team:

Email: “support@palaceofchance.com” Phone: “United States of America and Canada Toll Free: 888-262-5515”

We will do our best to respond promptly and clearly, and we encourage you to review your browser cookie controls regularly so your preferences stay exactly the way you like them.