FAQ

Creating an account at Palace of Chance Casino is quick and easy, even if you’re new to online gaming. Start by visiting the website and clicking the “Sign Up” button. You’ll need to provide some basic info like your name, email, and a secure password, then confirm your details. Once you’re registered, you can log in and explore the full range of games and bonuses waiting for you.Make sure to verify your account early on by submitting the required documents for the KYC (Know Your Customer) process. This step ensures your account is secure and ready for deposits and withdrawals. If you run into any snags during signup, the support team is available via email or phone to help you get started without delay.

New players at Palace of Chance Casino are greeted with a fantastic 200% No Limit Welcome Bonus, which means your initial deposit gets a massive boost with no upper cap on the bonus amount. For example, deposit $100, and you’ll get $200 extra to play with. There are also other sign-up offers, like a 500% total bonus package, depending on the promotion running when you join.To claim, simply make your first deposit and enter the relevant bonus code if required. Keep an eye on the terms, as most bonuses come with wagering requirements (often 15x or 30x) before you can withdraw winnings. Check the promotions page for the latest offers to maximize your starting bankroll.

No Deposit Bonus Codes are a fan favorite at Palace of Chance Casino because they let you play for free with a chance to win real money. Current codes like “MUP3EXRNK8” offer a $55 free chip, while “PIRATE88” gives an $88 sign-up bonus. These codes are often time-sensitive, so act fast—some are valid until April or May 2026.To use a code, log into your account, head to the cashier section, and enter the code in the designated field before making a deposit. Winnings from no-deposit offers are typically capped at $100, and you’ll need to meet wagering requirements before cashing out. Always read the specific terms to avoid surprises.

Palace of Chance Casino supports a wide range of payment methods to make funding your account and withdrawing winnings hassle-free. You can use popular options like Visa, MasterCard, American Express, and e-wallets such as Neteller and Moneybookers. For crypto fans, Bitcoin deposits are also accepted with special bonuses attached.Deposits are free and usually instant, with a minimum of $20 or $30 depending on the promotion. Withdrawals start at $20, with a weekly cap of $2,500 and a monthly limit of $10,000 for regular players. Processing times vary, so check the banking page for details on your chosen method, and ensure your account is verified to speed things up.

Wagering requirements are conditions attached to bonuses that determine how many times you need to play through the bonus amount (and sometimes your deposit) before withdrawing winnings. At Palace of Chance, these are often set at 15x or 30x. For instance, if you claim a $100 bonus with a 15x requirement, you must wager $1,500 before cashing out.These rules ensure fair play and prevent bonus abuse. Not all games contribute equally—slots might count 100%, while table games contribute less. Always review the terms of each promotion to understand how to clear the requirements efficiently and avoid forfeiting your bonus funds.

Absolutely, Palace of Chance Casino is fully compatible with mobile devices, so you can enjoy your favorite games on the go. Whether you’re using an iPhone, Android, or tablet, there’s no need to download an app—just access the site through your browser. The mobile platform offers a seamless experience with slots, table games, and live dealer options at your fingertips.All features, including deposits, withdrawals, and bonus claims, work just as smoothly on mobile. Ensure you have a stable internet connection for uninterrupted gameplay. If you encounter display issues, try updating your browser or reaching out to support for quick assistance.

Palace of Chance Casino boasts a diverse library of games powered by Real Time Gaming (RTG), a trusted name in online casino software. You’ll find hundreds of options, from classic and video slots to table games like blackjack and roulette, plus video poker and specialty games. Popular titles often include progressive jackpots for big-win potential.New games are added regularly, so there’s always something fresh to try. Whether you’re into high-volatility slots or strategic card games, RTG’s crisp graphics and smooth gameplay enhance every session. Browse the game lobby after logging in to see the full selection available in your region.

Yes, Palace of Chance Casino operates under strict licensing to ensure a safe and fair gaming environment for all players. While specific licensing details aren’t always publicly listed, the casino adheres to industry standards for legality and player protection. Your personal and financial data is safeguarded with advanced encryption technology, keeping transactions and information secure.Fairness is also a priority, with games regularly audited for random outcomes. If you’re concerned about legitimacy, rest assured the platform promotes responsible gaming and partners with reputable software providers like Real Time Gaming. For further peace of mind, contact support with any specific licensing queries.

The KYC (Know Your Customer) process at Palace of Chance Casino is a mandatory step to confirm your identity and protect both you and the casino from fraud. You’ll need to submit documents like a government-issued ID, proof of address (e.g., a utility bill), and sometimes proof of payment method. This typically happens before your first withdrawal.It might feel like an extra step, but it’s a standard practice in regulated online gaming to ensure security. Upload your documents via the account dashboard or email them to support. Processing usually takes a few days, so complete this early to avoid delays when cashing out.

If you’re facing technical issues at Palace of Chance Casino, start by checking your internet connection—most glitches stem from unstable networks. Clear your browser cache and cookies if games won’t load or the site lags. For mobile users, ensure your device’s software is up to date to avoid compatibility problems.If the issue persists, try accessing the site on a different device or browser to pinpoint the problem. The support team is ready to assist via email at support@palaceofchance.com or by phone at 888-262-5515 (toll-free for USA and Canada). Describe the issue clearly, including any error messages, for faster resolution.

Palace of Chance Casino is committed to promoting responsible gambling and offers several tools to help you stay in control. You can set deposit limits to manage your spending, take time-outs for short breaks, or opt for self-exclusion if you need a longer pause from gaming. These options are accessible through your account settings.The casino also provides links to resources for problem gambling support if you or someone you know needs help. Remember, gambling should always be fun, not a source of stress. Play within your means, and don’t hesitate to use these tools or contact support for guidance on safe gaming practices.

Reaching customer support at Palace of Chance Casino is simple and convenient, no matter your issue. You can send an email to support@palaceofchance.com for detailed inquiries or call toll-free at 888-262-5515 if you’re in the USA or Canada for immediate assistance. The team is trained to handle everything from bonus questions to technical hiccups.Response times are generally quick, though emails might take a few hours depending on volume. For urgent matters, the phone line is your best bet. Have your account details handy when reaching out to speed up the process, and don’t hesitate to ask for clarification on any casino policies.