Support

At Palace of Chance Casino, we know that a smooth gaming experience is key to your enjoyment, whether you're spinning the reels on our Real Time Gaming slots or claiming that exciting 200% No Limit welcome bonus. That's why our support team is dedicated to providing top-notch assistance whenever you need it. From troubleshooting account issues to guiding you through deposits using options like Visa or Bitcoin, we're here to ensure every moment at our casino is fun and hassle-free.

Unlock Instant Help with 24/7 Live Chat

Imagine hitting a snag during a late-night session on your favorite progressive jackpot slot – no worries, our live chat is available around the clock. This popular option connects you directly with a friendly support agent in real-time, often resolving queries within minutes. It's perfect for quick questions about gameplay, bonus codes like the $55 free chip with MUP3EXRNK8, or even verifying your latest withdrawal.

Email Support: Detailed Answers at Your Convenience

For those times when you prefer a more in-depth response, drop us a line at support@palaceofchance.com. Our team typically replies within 24 hours, often much sooner during business hours. Whether you're inquiring about wagering requirements on our weekly promotions or need help with payment methods like Neteller or American Express, we'll provide clear, step-by-step guidance tailored to your needs.

Pick Up the Phone for Personalized Assistance

Sometimes, nothing beats a real conversation. Call our toll-free line at 888-262-5515 (USA & Canada) to speak with a knowledgeable representative who's ready to assist. Available 24/7, this option ensures prompt help, with most calls handled in under a minute. It's ideal for urgent matters, like understanding the terms of our no-deposit bonuses such as the $100 offer with code CEUVM, or navigating our loyalty program perks.

Dive into Our Comprehensive FAQ and Help Center

Before reaching out, check out our extensive FAQ section – it's packed with answers to common questions that can save you time. From how to claim free spins on games like Buddha Fortune with code BUDDHA25, to details on currencies (we stick to USD for simplicity), you'll find straightforward explanations. Our help center is user-friendly, searchable, and updated regularly to cover everything from mobile gameplay to responsible gambling tools like deposit limits.

Why Our Support Team Feels Like Your Personal Gaming Ally

What sets Palace of Chance apart is our commitment to making you feel valued and supported. Our experts are well-versed in all aspects of US-regulated online casinos, from Real Time Gaming software glitches to maximizing bonuses like the 375% match with 125 free spins using code W7NJF7BNRG. We resolve issues swiftly and securely, always emphasizing safe play – remember, we encourage using features like time-outs if needed.

No matter if you're a new player exploring our exclusive promotions or a VIP chasing high roller bonuses, reaching out to us is easy and welcoming. We're passionate about helping you get the most out of your time here, so don't hesitate – your next big win could start with just a quick chat.